Place order.

Order online 24 hours / 7 days a week. Ordering is simple and easy, and we accept all credit cards and Paypal. ESAD employs cutting-edge technology to ensure your information is kept confidential and safe.

Take online exam.

We’re going to need to know a few things about you before connecting you with a licensed mental health professional. We’ll ask questions about your lifestyle and mental health history. Our exam is fully compliant with US law (HIPAA).

Speak with clinician.

Connected with a licensed mental health professionals to start your assessment. It’s just like going to the doctor, without the hassle of going to the doctor. Coast to coast, in Canada, and across the globe, we're ready to go.

According to HUD, to qualify for an ESA, an individual must be assessed for their “disability and disability-related need for an assistance animal.”

In this case, HUD defines disability as a “functional limitation.” That is, a significant impact on a major life activity.

Our protocol involves a rigorous online mental health assessment and a telephonic evaluation with a licensed mental health professional. The process to be assessed and qualified can be found here.

Fair Housing Act (FHAct) guideline

It’s all based around the HUD’s Fair Housing Act (FHAct) guideline, “Disability and disability related need for an assistance animal.”

In HUD’s vernacular, significant impacts on major life activities (sleep, concentration, focus, social interaction) are deemed disabilities. If an animal helps mitigate those symptoms (sleep better, etc.), if the animal is neccesary for treatment, then we have a winner!

Each assistance animal must help address a unique functional limitation. Each assistance animal must be neccessary for the treatment of a disability.

For example:

Valid:

On a regular basis (daily), John Doe suffers serious problems with sleep and social interaction.

Thankfully, Mr. Mittens (cat) helps John sleep thru the night and Molly (dog) goes with John to the pool as an “icebreaker.” Who doesn’t want to hug a lab, right?

Not Valid:

On a regular basis (daily), John Doe suffers serious problems with sleep.

John wants both of his cats approved. Since there’s only one disability, only one animal can be qualified.

Typically, cases (orders) are completed in five business days, Monday-Friday, excluding weekends and holidays. For clients needing faster processing, we offer guaranteed day-definite electronic letter delivery.

Spread your purchase into easy payments with instant financing.

Here’s how it works:

• At checkout, our Easy Payment Plan
• Your purchase will be divided into several easy payments

This is what your ESA letter needs to have:

• Mental health professional’s letterhead and signature, as well as date of issuance
• Mental health professional’s license type, date of license, license number, and the state that issued the license
• Confirmation that an emotional support animal is a vital part of your life
• Description of how the animal will help the condition (though they do not need to perform a task specifically for your condition)
• Your name and details about your pet (type, breed, name, etc.) is not required but may be included

Making an informed decision

In 2018, property owners, their lawyers, and the Federal Housing and Urban Development Agency (HUD) are scrutinizing emotional support animal letters, ensuring their legitimacy; in particular, under close study is the client/therapist relationship.

ESA letters are under much closer review

When queried by property-owners — and querying is becoming a general rule of thumb — many emotional support animal letters are now denied due to the letter’s lack of reliability.

Pro-tip: letters are much more than just the list noted above.

Reliability, in this case, can be understood as “was the therapist in a position to know?” Was the therapist located nearby? How many sessions took place? What was the nature of the therapeutic relationship?

To be clear, our assessment letters, without any additional sessions, not constitute a relationship.

This holds true for every letter purchased online, or in person, that was based strictly on assessing one’s disability.

About those readily available cheap letters

Letters with zero client/therapist interaction? Instant letters? Letters written by an out-of-state provider? Once, perhaps able to fly under the radar; now they’re problematic.

Our business emerges from the simple idea of helping clients live happier, healthier lives. We believe if an emotional support animal is necessary to alleviate the functional limitations associated with an emotional disability, then a client may benefit from therapeutic counseling.

We refer to this as the “assessment + session” model, and our job is to make an introduction, orchestrate an assessment, and help “brew a therapeutic relationship.”

It’s a win-win for everyone involved.

Unfortunately, mental health care is not cheap, and since any additional sessions aren’t covered under your original ESA housing assessment, additional fees will apply.

Don’t get scammed

If you answered yes to any of the items listed below, there’s a very good chance you were scammed, and your letter will be rejected.

• Led to believe that a “registration” was all that you need to fly and live with your pet
• Bought an expensive “registration kit”?
• Diagnosed with a disability from an out of state mental health professional
• Diagnosed without speaking to a mental health professional
• Diagnosis based on an online only questionnaire

Most major US airlines now require mental health care providers to certify the passenger is currently undergoing professional care for ongoing treatment regarding a mental health-related disability. To ethically comply with airline regulations, the client/passenger must have engaged in a therapeutic session with an ESAD clinician within the last 30 days to be considered under their “standard of care.”

Should the airline call (requires a signed protected health information release), our therapists can confirm the traveling passenger is under their care and treatment.

This service can be ordered at anytime.

Important!

These airline travel forms require the purchase (within the last 365 days) of an ESAD emotional support animal travel assessment.

Notes:

• Airline travel forms and sessions are valid for 30 days from date of purchase.
• Included with purchase are two signed airline travel forms (if outbound/return flights are on different airlines).
• Airline rules are subject to change. Please call your airline to verify requirements.

Please review our cancellation and refund policy to learn more.

In a word, no.

If you have an emotional support animal:

• don’t take your ESA to a restaurant
• don’t take your ESA into the grocery store
• don’t fall for online scams that could land you in jail
• do share what you learn with others to stop the harm that misinformation causes

There are three general categories of animals who may be considered as "assistance animals."

1. Therapy animals: These animals are usually evaluated and registered by an agency and provide emotional support to individuals who need them. They are often used in hospitals, nursing homes and in school reading programs such as Reading Educational Assistance Dogs.

2. Service animals: These animals have been specially trained to perform tasks their owner can’t do on his or her own. Guide dogs for the blind are perhaps the most well known in this category. Service animals are not required by law to wear vests or have any form of identification.

3.Emotional support animals: These animals are not always explicitly trained, but serve as a comfort to individuals with a documented mental health condition. There is no restriction for the breed of emotional support animals because all domesticated animals can serve as ESAs.

An ESA is not like a Service Animal. SAs have access into the public space. An ESA only penetrates no-pets-allowed housing and on airline flights. A Service Animal performs a task, is often highly trained and penetrates the public space.