Airline Travel Policies

Airline Travel Policies

Those traveling with an Emotional Support Animal should contact your airline at least 48 before your departure time.

Additionally:

  • Animals are not permitted in an emergency exit row.
  • Animals are not allowed to occupy passenger seats.
  • Larger or multiple service animals may need to re-accommodate you if the animal encroaches on other passengers or extends into aisles.
  • Larger animals will need to be checked and travel in a kennel.
  • When traveling in the cabin, the animal must fit under your seat, at your feet, or on your lap.
  • Service animals can’t block any aisle.
  • Animal must be well-behaved, clean, and under your control at all times.
  • Advance notice is strongly recommended to ensure all paperwork is in order.

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States

50

Covered

Licensed

241

Therapists

Policies

AirlineSpecial InstructionsRestricted AnimalsContact
Alaska AirlinesPrior to boarding, you must present current documentation to one of our customer service agents.Hedgehogs, Ferrets, Insects, Rodents, Snakes, Spiders, Sugar Gliders, Reptiles, Non-Household Birds, Animals improperly cleaned/foul odor, Unusual/Exotic Animal(800) 503-0101
Allegiant Air(702) 505-8888
American AirlinesSpecial Form(800) 237-7976
Atlas Air(800) 503-0101
Delta AirlinesHedgehogs, Ferrets, Insects, Rodents, Snakes, Spiders, Sugar Gliders, Reptiles, Non-household Birds, Animals improperly cleaned/foul odor, Animals with tusk or hooves(404) 209-3434
Hawaiian AirlinesFlights longer than 8 hours require documentation that the animal will not need to relieve itself on the flight or can relieve itself without creating a sanitation issue.Peacocks, Ferrets, Rodents, Spiders, Insects, Chickens, Roosters, Reptiles, or Live Fish.(800) 367-5320
JetBlueIn the terminal at Palm Beach International Airport (PBI), all emotional support animals will be properly confined in a cage, crate or other device.Unusual Animals (i.e. Reptiles, Ferrets, Rodents and Spiders) or Birds that do not have their wings “clipped or pinioned”(800) 538-2583
Southwest AirlinesPrintable InstructionsUnusual or Exotic animals including, but not limited to, Rodents, Reptiles, Insects, Hedgehogs, Rabbits, Sugar Gliders, etc.(800) 435-9792
Spirit AirlinesSpecial Form


Minimum 48-hour advance notification, If not enough notice is provided, then pet-travel fees may apply.
(800) 228-2744
Virgin America(877) 359-8474

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