How long does it take?

If you find yourself needing an ESA housing letter in two days, you're going to need to look elsewhere.

We do not sell letters for a fee, nor can we provide "instant" letters.


Emotional support animal letters are issued after completion of all purchased sessions (indicating an active therapeutic relationship), and only to those with a verified need.

There is no guarantee of receiving an emotional support animal letter. Please take a moment to review our refund policy.


First appointments are usually set within five to eight business days. Sessions are scheduled a week or two apart, and rarely sooner.

We offer expedited appointments. An expedited appointment does not mean you will receive your letter sooner (see above).

Need More Information?

Get Started
Chat online or call +1-800-372-4125.
Chat online
or call +1-800-372-4125.

1: Place an Order.

Shop now and enjoy 90-days of McAfee's $100,000 Identity Protection and Stripe's state of the art payment processing technology.

2. Complete an Assessment.

Next, you'll complete our HIPAA-compliant intake assessment, which is based on WHODAS 2.0 and DASS-21.

3: Engage With an Expert.

HUD's 2020 guidance requires clinicians have active therapeutic care and personal knowledge when providing clients with reliable written verification of their disability-related benefit for an emotional support animal.