Avoiding Problems.

New Laws Tighten ESA Rules.

New Federal and state rules designed to combat online fraud now require a much higher burden of proof for those claiming a disability-related need for an emotional support animal letter.

Patches, ID cards, certificates, or similar registration will no longer suffice. Clinicians are prohibited from providing written documentation by merely assessing a client's need for an assistance animal. Landlords are reporting emotional support animal fraud to the US Department of Justice.

From HUD's Update.

The dangers of buying counterfeit emotional support animal letters aren’t always obvious. There are economic impacts, legal implications, and other risks that are important for you to know before making a purchase. Counterfeiters don’t care about your well-being. They just want to make a profit.

"Some websites sell certificates, registrations, and licensing documents for assistance animals to anyone who answers certain questions or participates in a short interview and pays a fee."

In 2020, these counterfeit documents are being summarily rejected by housing providers across the US.

Attention Clients, Don't Leave Anything to Chance.

Housing Pro 2020 fully complies with the recently updated guidance requiring providers to have “personal client knowledge" and an "ongoing treating relationship."

All of our products include therapeutic care with a licensed clinician in your area.

Landlords are really cracking down on ESA lettersIf you’ve been shopping around for emotional support animal documentation, you might be wondering about our higher prices.

So, why don’t we sell a $79 letter?

Because they’re bogus. Just absolutely worthless garbage.

A legitimate ESA letter isn't something you get off the shelves of your local Petco. This isn't a certificate, a leash, a harness, none of that.

Sure, you can save a few bucks and take a chance on bogus products that are likely to raise red flags along with your blood pressure. But keep in mind, HUD is cracking down, the airlines are cracking down, landlords also (see the picture to the right) -- and all with good reason. So, don’t take a chance with subpar products because they cost less. We’re earned our reviews with hard work, compassionate care, and doing everything by the book. Whatever decision you make, we wish you all the best and good health.

We’re so much more than our letters.

Our clients aren’t just “buying a letter from us,” they’re buying all that goes into the best emotional support animal products on the market. Our letters just flat out work.

A letter from us is more than a PDF document with a signature.

It’s the product of a team of 1,100 clinicians, dozens of PhDs and psychologists, one former NASA engineer, a handful of content writers (including a Pulitzer winner), and a bunch of highly talented technologists, engineers, and lawyers. It’s the culmination of tens and tens of thousands of hours of hard work, two years of 16-hour workdays. It’s review after review after review, with improvements made after each study. It's guarding your personal health and credit card information with the best technology available on the market. It’s several trademarks.

It’s a product of sweat, tears, and pure innovation.

It is our pride and joy.

Our Extended Edition products come with nearly three hours of assessment and therapeutic counseling with a highly trained licensed professional (now required by HUD).

You cannot buy that for $79.

No way.

We want you to know:

Yes, we’re legitimate.

Are you legitimate is one of the more common questions we answer, often asked by frustrated visitors who muddled thru the online riff-raff. We want everyone to know how we do business – the why we do what we do.

HOA said NO to your Emotional Support Animal?

The ESAD Intl. housing assessment contains carefully selected Fair Housing language that meets the disability verification standards defined by the United States Department of Housing and Urban Development. Learn about the additional steps you can take.