New Laws Tighten ESA Rules.
New Federal and state rules designed to combat online fraud now require a much higher burden of proof for those claiming a disability-related need for an emotional support animal letter.
Patches, ID cards, certificates, or similar registration will no longer suffice. Clinicians are prohibited from providing written documentation by merely assessing a client's need for an assistance animal. Landlords are reporting emotional support animal fraud to the US Department of Justice.
From HUD's Update.
The dangers of buying counterfeit emotional support animal letters aren’t always obvious. There are economic impacts, legal implications, and other risks that are important for you to know before making a purchase. Counterfeiters don’t care about your well-being. They just want to make a profit.
"Some websites sell certificates, registrations, and licensing documents for assistance animals to anyone who answers certain questions or participates in a short interview and pays a fee."
In 2020, these counterfeit documents are being summarily rejected by housing providers across the US.
Attention Clients, Don't Leave Anything to Chance.
Housing Pro 2020 fully complies with the recently updated guidance requiring providers to have “personal client knowledge" and an "ongoing treating relationship."
All of our products include therapeutic care with a licensed clinician in your area.
Are you legitimate is one of the more common questions we answer, often asked by frustrated visitors who muddled thru the online riff-raff.
Honestly, that’s a very legitimate (pun!) question, as most (nearly all) of the vendors in this space are guilty of being, well, ethically flexible at best.
More about this in a moment.
We also hear “how come you’re not as cheap as the competition? Do you price match?” Well, for one, we’re not operating out of a MailBoxes Etc. post office box. Also, we have an ongoing (and considerable) investment in technology, security, training, HIPAA compliance, legal affairs, and customer support.
Contrarily, do those cheap letter vendors match our security, letter acceptance rate (nearly 100%), and support?
So, back to the first question, are we legitimate?
Are you legitimate?
Now, I hear you … but ESADoggy, anyone can fake those reviews! Sort of true, I suppose, but it would take a lot of effort and violate laws passed by the Federal Trade Commission. All that said, the enthusiastic shopper can reach out to our reviewers and see what’s what.
Here’s a pro-tip from the insiders.
Forget about our “good reviews” and look for bad ones, BBB complaints, or the what-not. You see, with enough motivation, you can fake a good review, but you can’t remove the bad ones.
Also, add more weight to Google and BBB reviews, as they’re really hard to manipulate (tough to take down bad reviews). On the other hand, TrustPilot reviews (for paid members) are very easy to game.
Speaking of which…
Not one bad customer review
You’d think, if we were sketchy, after nearly five years in business, there’d be one bad BBB review, a flaming Yelp comment, or the like.
There are no bad reviews… None.
Real reviews from real people
Our reviews are genuine and not hand-tooled. Real reviews from real people.
In the end, we do everything by the book.