Our expert review of this letter revealed the following:
Issued: October 2017
It’s clever, using the phrase, “well, because of HIPAA, I can’t discuss my client’s issue.” And that’s a good way if you want to skip actually talking to the client. We’re assuming of course, that happened … you know, actually speaking to the client.
Guess what? Most of the times, when dealing with an website selling ESA products, letters are issued without any client/therapist interaction. If you think that’s wrong, well, so do we.
- As required by HUD, the letter fails to verify the client’s need for an emotional support animal.
Chaz Stevens is an entrepreneur, former journalist, and well-known activist who has appeared on the front pages of Time, Miami Herald, Guardian, Slate, and the Huffington Post. He’s also appeared on The Daily Show, the Colbert Report, and Fox News.
Chaz lives in South Florida with his two rescue dogs. Before launching ESAD International, he could be found working on IT for IBM, Microsoft, and The Walt Disney World Company. But his favorite job is the one he’s now doing full time — helping people get to a better place.