By itself, an emotional support animal assessment does not constitute a therapeutic relationship. By purchasing these sessions, you’ll discuss your “disability and disability-related need for an assistance animal,” while beginning to establish an ongoing therapeutic relationship with your therapist.
[Update May 2018: The number of calls we’ve received from individuals denied a reasonable accommodation has skyrocketed.]
Due to the practices of Internet ESA letter-mills, a rapidly growing number of housing providers are now demanding proof of a therapeutic relationship. Those clients who purchase an assessment only (with no sessions) run the risk a reasonable accommodation request will be denied.
Many landlords will gladly accept our ESA letter as is, without any need for verification, so our assessment-based document should work just fine for most situations.
Pro-tip: If your housing provider requires verification, then you should strongly consider purchasing therapeutic care. If you’re unsure at the time of purchase, or your landlord springs it on you “after the fact,” then you can order these sessions at that time.
Note: If this comes as news to you, it’s because most Internet vendors do not have the national infrastructure in place to perform therapeutic sessions. They’re just geared to perform assessments only, with zero contact between client and therapist.
IMPORTANT: Click here to learn more about the latest 2018 guidelines.
By selecting this option, you will be purchasing two sessions with your therapist. Those not approved for an ESA letter will receive a 100% refund for the sessions.
Airline Travel Form
If you're traveling on the following airlines (see below), mental health care providers must now certify (a) they're currently treating the passenger's emotional disability and (b) the passenger is under their current and ongoing professional care.
And, depending on the airline, a specific signed form may also be required.
- American Airlines
- Delta Air Lines
- Southwest Airlines
- United Airlines
- Alaska Airlines
- JetBlue Airways
- Spirit Airlines
- Air Canada
Reasonable Accommodation Form
Many landlords require tenants to submit a “reasonable accommodation form.” Recognizing this correctly completed document is as important as your emotional support animal letter, we retain an expert in fair housing regulations to assist our therapists.
Signed Verification Form
Similar to a reasonable accommodation form, landlords sometimes require just a therapist's signature certifying the need for an assistance animal.
If your form does not require anything more than a therapist's signature, please select this option.
Speak With Landlord
If your landlord needs to speak with our team (which includes experts in fair housing law), then please select this option.
A signed HIPAA waiver is required before we can discuss your protected health information (PHI) with a third party.
Early Bird saves you 50% on the cost of yearly letter renewals. Not applicable to the current year's renewal.
With ESAGuard, if you’re ever denied a reasonable accommodation using our products, we’ll immediately refund all of your money. Certain restrictions apply. In particular, you must have purchased and completed therapeutic sessions (see above).
[Not all letters are created equal — visit our bad letter library and see for yourself.]
Requests on a non-expedited basis are usually completed within five to ten business days, excluding mailing time. With our expedited service, we typically fulfill your order within three business days (not counting weekends, and holidays). The expedited processing fee is non-refundable. Certain restrictions apply.
Combination Letter Upgrade
Upgrade your housing or travel letter.
Reissue of Emotional Support Animal Letter
If you wish to have an emotional support letter updated/reissued, there is a fee for this service.
If your most recent mental health exam is more than one year old, the emotional support animal letter may not be reissued; a new exam application must be submitted. Additional fees will apply.