What happens next?
After you complete the intake assessment:
- You’ll be referred to a licensed mental health professional who will complete your order.
- If your therapist determines an emotional support animal is necessary, an ESA travel letter and housing travel letter will be delivered via email.
- Within a few days, you’ll receive your documentations and other items via the postal service.
- The above process normally takes two to three business days to complete, unless you purchased expedited order processing.