ESA Travel (China): Exam Complete

What happens next?

After you complete the intake assessment:

  1. You’ll be referred to a licensed mental health professional who will complete your order.
  2. If your therapist determines an emotional support animal is necessary, an ESA travel letter and housing travel letter will be delivered via email.
  3. Within a few days, you’ll receive your documentations and other items via the postal service.


  1. The above process normally takes two to three business days to complete, unless you purchased expedited order processing.