Like your medical checkup, your emotional support animal letter must be reissued after expiration.

By law and recently updated industry guidelines, emotional support animal housing letters retain their validity for six months after issue. Travel letters are good for one year.

Annual Process

Our process from year to year is the same, unfortunately there are no shortcuts.

Housing providers and airlines have a right to ask you for a regularly updated emotional support animal letter. Outdated letters may result in the rejection of your animal's ESA qualification, possibly resulting in an accommodation denial.

In the end, without a valid emotional support animal letter, your animal loses its protections granted under Federal law, which can result in lots of embarrassment and hassle for you.

What's Included

Our renewal service includes a comprehensive mental/medical health intake exam, video therapeutic care sessions, and a renewed emotional support animal letter.

These services can also be directly procured from your existing clinician.

Shop now for your housing and travel renewals.

Need More Information?

Get Started
Chat online or call +1-800-372-4125.
Chat online
or call +1-800-372-4125.

1: Place an Order.

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2. Complete an Assessment.

Next, you'll complete our HIPAA-compliant intake assessment, which is based on WHODAS 2.0 and DASS-21.

3: Engage With an Expert.

HUD's 2020 guidance requires clinicians have active therapeutic care and personal knowledge when providing clients with reliable written verification of their disability-related benefit for an emotional support animal.