Flying on American Airlines with your Emotional Support Animal

[2020 UPDATE] A Helpful Travel Guide to Emotional Support Animals

If you’ve ever flown with a dog before, you know the journey is necessary, but unpleasant; like almost flying with a baby. Or my little brother Timmy when he was six years old.

Rules for flying the family pet differ from airline to airline; some are okay with dogs (and their cages) under 20 lbs., and others say no way to any animal.

If airline travel with your canine buddy is in your future, let’s talk through your options for air travel.

Note: as always, please check with your airline for the most up-t0-date information.

Flying With Your Dog

Most airline policies for canine air travel is divided into two parts.

1. Pets (and cages) that weigh 20 lbs. or less that fit under the seat back in front of you are allowed in the main cabin.

That’s the “good news.” The bad news? Fees range upwards of $150 per flight.

2. If you’re traveling with a larger pet, say the family Labrador, then you are out of luck. Larger pets are crated and placed with cargo underneath the plane.

It’s a toss-up whether the hold is well-maintained, properly ventilated, and heated.

ESAD Intl. does not recommend transporting animals in the cargo hold. Our concern is injury, loss of the dog, or even the death of the furry companion. The problem is so prevalent that the Department of Transportation has to keep a record of pet deaths via cargo hold transport.

So, what are the air travel options for those with a larger pet?

If you suffer from anxiety, depression, stress, PTSD or one of many other mental illnesses, then consider certifying your pet as an Emotional Support Animal (ESA). Not to be confused with a Service Animal, an ESA is a particular category of assistance animal. Recognized by Federal Law, an ESA is not considered a pet and may fly with you (for free) in cabin regardless of breed or size.

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Qualify an Emotional Support Animal

Step #1 – Emotional Support Animal Laws Education

Recommended by a licensed mental health professional or medical doctor, an Emotional Support Animal is recommended for an individual suffering from an emotional disability. ESAs do not require any specialized training.

Step #2 – Secure an ESA letter from a licensed therapist

To secure the protection of Federal Law, a therapist must recommend (with a letter of recommendation) your pet as an ESA. If you do not have a therapist, we would be happy to assist you.

Step #3 – Inform the airlines you are traveling with an ESA

Here’s a crucial step. 48 hours before departure, make sure to call the airline, informing them you are traveling with an ESA.

Reread that last sentence, as it’s the most crucial passage in this story.

Give the airline two days warning, so they can adequately provide a reasonable accommodation — as required by law.

There are a few exceptions; if your ESA has a bad demeanor, or appears to be a harm to other passengers, airlines can deny your ESA access to the main cabin.

Step #4 – Prepare to fly with your ESA

Imagine the stress of being stuff under the seat for a few hours. So, make sure to exercise your furry companion at least one hour before the flight.

To avoid mid-flight toileting issues, avoid feeding your ESA the day of travel, and limit their water consumption.

At the very least, make sure to have a digital copy of your ESA ready on your smartphone. We do recommend having a hard copy on hand.

FAQ’s for Flying with an ESA

Q: Does my ESA have to ride in a crate or carrier?
A: No, your emotional support dog can sit on the floor in front of you or if permitted by the flight attendants, may ride on your lap.

Q: What ESA breeds are allowed?
A: Federal Law prevents an airline from restricting based on weight or breed. However, your ESA cannot cause a disturbance.

Q: Do I have to register my ESA?
A: Never, that’s a scam.

Q: Does my ESA have to wear a vest?
A: No. Web sites that suggest otherwise are scams.

An emotional support animal provides comfort to support a customer’s diagnosed mental or emotional disorder. Emotional support animals need not have specific training for that function. All must be trained to behave appropriately in a public setting. Acceptable ESAD Intl. emotional support animals are limited to dogs and cats.Your animal must behave appropriately in a public setting.

Essential ESA Documentation

Just provide an overview of your mental health history and we’ll setup an appointment with a local provider. Speak to them over a secure video or telephone call. Explain how the animal helps you. It’s that simple.

Our providers are licensed, reside, and practice in your state or province. Our entire process is 100% HIPAA and PIPEDA compliant, so your health care information is guarded using the best technology on the market.

Who qualifies

Airlines now require providers to certify the passenger is currently undergoing professional care for ongoing treatment regarding a mental health-related disability. A 30-minute talk-therapy session, which is included with your order, must be completed within 30 days of travel.

What’s included

Your fee includes provider copay, clinical evaluation, approval recommendation, and:

  • Proprietary intake exam.
  • Video or telephone appointment with a licensed provider from your area.
  • Industry experts familiar with the laws and rules regulating emotional support animals.
  • 30-minute airline-mandated talk therapy session.
  • Emotional support animal travel letter.
  • Signed airline forms (up to two forms).
  • Fully HIPAA compliant telehealth experience.

One or two sessions

The assessment and 30-minute talk therapy can be completed in one session. Or, those booking future air travel can schedule two appointments — one for the appointment (to qualify) and another for the 30-minute talk therapy. Both appointments must be completed within 120 days of placing the order.

Get it done now, or get approved and gain a peace of mind.

Legal requirements

Per US and Canadian law, a client’s disability must also fall within the recognition of the DSM-V (Diagnostic and Statistical Manual of Mental Disorders).

Additionally, the following items must be included in an ESA travel letter:

  • Confirming the client’s need for the emotional support animal during travel and at the final destination.
  • Client must currently be under the care of a licensed professional issuing the ESA letter.
  • Contain the provider’s licensure information.
  • On the provider’s letterhead.
  • Dated no later than six months from travel date.

About your payment

The fees listed are your only provider payments. There are no additional fees. We make use of best-in-class security tools and practices to maintain the highest level of security.

US Airline Specific Guidelines

Air Canada

If you are travelling with a dog* as an emotional support or psychiatric service animal, you must advise Air Canada Reservations 48 hour in advance of travel, and provide supporting documentation in the form of an original letter on the letterhead of a licensed mental health professional (e.g. a psychologist, a psychiatrist, the general practitioner who is treating the passenger’s mental or emotional disability, or a licensed clinical social worker), dated within six months of your departure date.

The letter must confirm that:

  • You have a mental or emotional disability recognized by the DSM-IV (Diagnostic and Statistical Manual of Mental Disorders);
  • You need your dog for emotional or psychiatric support during travel and/or at destination;
  • the person who prepared the document is a licensed mental health professional; and
  • You are currently under the care of the licensed mental health professional who prepared the document.

The letter must also provide information on the mental health professional’s license (i.e. type of license, date issued, and issuing authority).

*Air Canada does not accept animals other than dogs as emotional support or psychiatric service animals.

Air Canada

Alaska Airlines

Effective for tickets purchased on or after May 1, 2018: We are making changes to the requirements for traveling with an emotional support / psychiatric service animal.

Learn more.

Allegiant Air

You’re good to fly on this budget airline as long as the proper paperwork is filled out for your animal, and the passenger has a mental or emotional health-related disability from the Diagnostic and Statistical Manual of Mental Disorders-Fourth Edition (or DSM IV).

American Airlines

For tickets issued on or after July 1, 2018, emotional / psychiatric support animals must meet a set of enhanced requirements.

Emotional support animals provide emotional, psychiatric or cognitive support for individuals with disabilities. Specific disability training isn’t required for animals to meet this classification.

Advance notice required

To travel with an emotional support and psychiatric service animal in the cabin, you must contact the Special Assistance Desk with all required documentation at least 48 hours before your flight.

Documentation validation will include American Airlines contacting your mental health professional.

Visit AA.com to learn more.

Delta Airlines

We know that both types of animals provide invaluable services and we welcome both on our flights. To travel with an emotional support or psychiatric service animal, passengers must upload the required documentation at least 48 hours before a flight. For questions, call 404-209-3434. Advanced notice is encouraged but not required for customers traveling with trained service animals.

View Delta’s required documentation.

JetBlue Airways

For travel beginning July 1, 2018, regardless of purchase date of ticket, customers will be required to provide 48 hours’ notice of their intention to travel with an emotional support or psychiatric service animal.

The following documentation will be required and can be downloaded here.

  • Medical/Mental Health Professional’s Form
  • Veterinary Health Form
  • Confirmation of Animal Behavior

Upon completion of the documentation, you must submit the forms for review through this link at least 48 hours prior to departure. These documents need to be submitted for each reservation you’re traveling on; documents are not kept on file.

Please note: Required documentation for emotional support/psychiatric service animals must always accompany the animal when traveling and is to be presented upon request to JetBlue personnel for review.

The behavior of the animal will be assessed at the airport to ensure safety requirements are met before approving the animal for travel.

To learn more about JetBlue’s ESA guidelines, click here.

Southwest Airlines

To learn more about Southwest’s guidelines for emotional support animals, please click here.

Spirit Airlines

To learn more about Spirit Airlines’ ESA guidelines, click here.

United Airlines

Beginning March 1, 2018, United will require additional documentation for customers traveling with emotional support animal or a psychiatric service animal. In addition to providing a letter from a licensed medical/mental health professional, customers will need to provide a veterinary health form documenting the health and vaccination records for the animal as well as confirming that the animal has been trained to behave properly in a public setting.

This change only applies to emotional support and psychiatric service animals.

Learn more here.

International Air Travel

Traveling to the United States with pets/service & emotional support animals.
A general certificate of health is not required by the Centers for Disease Control and Prevention for entry of pet dogs into the United States, although some airlines or states may require them.

However:

  • Dogs are subject to inspection at ports of entry and may be denied entry into the United States if they have evidence of an infectious disease that can be transmitted to humans.
  • If a dog appears to be ill, further examination by a licensed veterinarian at the owner’s expense might be required at the port of entry.

Click here for more important information on vaccinations and importing dogs and cats to the United States.

International Air Travel Guidelines

WestJet Airlines

We require the following three forms be printed, completed, and emailed to [email protected]no later than 48 hours before you leave. The forms must be dated no more than six months before travel and kept with you while travelling:

  1. Confirmation of animal training – to be signed by the owner/trainer of the animal.
  2. Medical/mental health professional – to include your medical professional’s licence number, type of licence, and jurisdiction in which the licence was issued. Must be signed by your medical professional (e.g. psychiatrist, psychologist, or licenced clinical social worker).
  3. Veterinary health – to be signed by the animal’s veterinarian.

Our Special Care Desk agents will review your documents for authenticity and send an email to the address provided confirming or denying your animal as an emotional support animal.

WestJet may deny application forms which appear to be questionable.

If your journey includes more than one airline, it is your responsibility to contact each airline to determine their acceptance guidelines for emotional support animals.

We strongly recommend that your emotional support animal wear its identification (e.g. vest) at all times while on the aircraft, however, WestJet does not require identification in order to accept your animal for travel. We suggest that you travel with identification as some agencies (the airport authority, transfer companies, etc.) may require it.

If you are having trouble reading the forms in PDF, please click here.

WestJet

Can your therapists sign a Medical Information Form (MEDIF)?

No, absolutely categorically not.

You may be asked for proof of your “fitness to fly” when requesting assistance. If you have a stable condition, there is generally no need to be cleared for travel.

There are usually two parts to the medical clearance process:

  1. You will be asked to provide information about your situation or condition and, for many passengers, this will be all you will need to complete.
  2. If the airline has concerns about how flying might impact your particular condition, it will ask you to complete a further form.

You may also be asked to provide medical proof at this stage, often a doctor’s note.

The ESAD Intl. Protocol does not allow any of our therapists to sign off on this form.

Air Canada

The Canadian airline will allow emotional support dogs, but no other animals are allowed to serve as a comfort animal. The same procedures are required as most other airlines, such as forms verifying emotional or mental need for the support dog.

Air France-KLM

The transport of assistance dogs in the cabin is free of charge and must respect the same conditions as those for guide dogs:

  • It must comply with all sanitary/hygiene requirements in the departure, arrival and connection countries.
  • It must be identifiable by a dog tag or harness. You must be able to provide proof (along with credible verbal proof) of the animal’s certification and its use.
  • It may travel without a muzzle.
  • It must remain leashed at all times.
  • It cannot obstruct the aisles inside the aircraft.
  • It must be well-behaved in all circumstances.
  • You will be offered a seat with the most space possible, but your dog may not occupy a seat and is forbidden from occupying the space near the emergency exits.

To transport an emotional support animal (ESA) in the aircraft cabin, you must provide a medical certificate that is less than a year old. This certificate must be provided by a mental health specialist (psychologist, psychiatrist…) and testify that you have regular check-ups and need to be with your dog at all times.
On flights longer than 8 hours, we may ask you to demonstrate that you are prepared to handle your dog’s hygienic needs (primarily the natural need to relieve itself).

Air France

Air Nippon Airways

Customers who accompany Psychiatric/Emotional Support Dog must provide current documentation (ie. No older than six months from the date of the passengers scheduled initial flight) on the practice letterhead of a licensed mental health professional including medical doctor specifically treating passenger’s mental or emotional disorder (eg. psychiatrist, psychologist, licensed clinical social worker) stating the following.

  1. The passenger has a mental or emotional disability recognized in the Diagnostic and Statistical Manual of mental Disorders –  Fourth or Fifth edition(DSM-Ⅳ or Ⅴ),
  2. The passenger needs emotional or psychiatric service dog as an accommodation for air travel and/or for activity at the passenger’s destination,
  3. The individual providing assessment is a professional mental health professional, and the passenger is under his/her professional care, and
  4. The date and the type of mental health professional’s license and the state or other jurisdiction in which it was issued,

Air Nippon

Lufthansa

Transporting an emotional support dog (Emotional Support Animals – ESAN) in the cabin is free of charge on non-stop flights operated by Lufthansa from and to the USA.

On all other routes, including connecting flights to/from the USA, there are no special conditions for emotional support dogs. On these routes, the dog will only be transported for a fee and in a transport container appropriate for its size and weight that you must bring with you. If possible, the dog will be transported either as additional carry-on baggage in the cabin or as excess baggage in the cargo hold.

Requirements for registering emotional support dogs on USA flights:

1. A medical certificate that confirms the need for you to be accompanied by this kind of dog.

2. The dog must be registered and confirmed for the flight no later than 48 hours before departure. There are three ways to register your emotional support dog:

a) An email to the Lufthansa Medical Operation Centre
An email to the Lufthansa Medical Operation Centre in the USA
b) 
Via the Lufthansa Service Center
c) Through your travel agency

You will receive confirmation from the Lufthansa Medical Operation Centre once this has been checked.

3. Confirmation that the dog fulfills the requirements for traveling as an emotional support dog. For this purpose, please present two copies of this fully completed and signed form at check-in.

Lufthansa.com

Phillipine Airlines

Emotional support dogs will be allowed only for flights to and from the United States.

NOTE: Philippine Airlines does not accept any other service or emotional support animal except for dogs. Passengers must provide Philippine Airlines an advance notice of at least 48 hours prior to flight departure.

Documentation requirements for emotional support dogs

  1. Dogs used for a passenger’s emotional support are accepted in the cabin. In order for a passenger to travel with an emotional support dog, the passenger must provide to current documentation (not more than six months old) on letterhead from a mental health professional or medical doctor who is treating the passenger’s mental health-related disability stating:
  2. The Passenger has a mental or emotional disability recognized in the Diagnostic and Statistical Manual of Mental Disorders – Fourth Edition (DSM IV)
  3. The Passenger needs the emotional support of psychiatric service animal as an accommodation for air travel and/or for activity at the passenger’s destination
  4. The individual providing the assessment is a licensed mental health professional or medical doctor, and the Passenger is under his or her professional care AND the date and type of mental health professional’s or medical doctor’s license and the state or other jurisdiction in which it was issued

Turkish Airlines

Passengers who need to travel with an assistance dog for physical or psychological reasons must provide a medical report stating this requirement. Passengers who need to travel with an assistance dog must receive reservation approval at least 48 hours before their flight. Your assistance dog, which will be transported free of charge, should be kept on a leash and remain at your feet throughout the journey.

Turkish Airlines

WOW Air

Emotional support dogs can fly, but only on flights booked through the Iceland-based airline’s U.S. website. For those traveling to the UK, your support pet is not allowed.

US Airline Contact Information

AirlineSpecial InstructionsRestricted AnimalsContact
Alaska AirlinesPrior to boarding, you must present current documentation to one of our customer service agents.Hedgehogs, Ferrets, Insects, Rodents, Snakes, Spiders, Sugar Gliders, Reptiles, Non-Household Birds, Animals improperly cleaned/foul odor, Unusual/Exotic Animal(800) 503-0101
Allegiant Air(702) 505-8888
American AirlinesSpecial Form(800) 237-7976
Atlas Air(800) 503-0101
Delta AirlinesHedgehogs, Ferrets, Insects, Rodents, Snakes, Spiders, Sugar Gliders, Reptiles, Non-household Birds, Animals improperly cleaned/foul odor, Animals with tusk or hooves(404) 209-3434
Hawaiian AirlinesFlights longer than 8 hours require documentation that the animal will not need to relieve itself on the flight or can relieve itself without creating a sanitation issue.Peacocks, Ferrets, Rodents, Spiders, Insects, Chickens, Roosters, Reptiles, or Live Fish.(800) 367-5320
JetBlueIn the terminal at Palm Beach International Airport (PBI), all emotional support animals will be properly confined in a cage, crate or other device.Unusual Animals (i.e. Reptiles, Ferrets, Rodents and Spiders) or Birds that do not have their wings “clipped or pinioned”(800) 538-2583
Southwest AirlinesPrintable InstructionsUnusual or Exotic animals including, but not limited to, Rodents, Reptiles, Insects, Hedgehogs, Rabbits, Sugar Gliders, etc.(800) 435-9792
Spirit AirlinesSpecial Form


Minimum 48-hour advance notification, If not enough notice is provided, then pet-travel fees may apply.
(800) 228-2744

Shop emotional support animal letters.

Residential Housing

Our residential housing service provides tenants with documentation allowing their animal into "no-pets-allowed" housing.

College Housing

College Pro 2020 addresses the unique requirements of assistance animals in university housing accommodations.

Air Travel

Travel Pro 2020 fully complies with the latest federal and airline requirements.

Hotel Stay

Hotel Pro 2020 helps document a guest’s need for an assistance animal.

Finding Your Way to a Legit ESA Letter

We’ve shopped around for emotional support animal letters that claim to get your assistance animal in the door of a rental, condo or HOA dwelling or onboard for travel. So we know all the ways online ESA vendors are taking people like you for a ride and exploiting your desire to have your furry or feathered friend by your side.

Some things to remember:

  1. Our service focuses on the mental health assessment and therapeutic care of an individual, not “certifying a dog.” Any services that claim to register a dog as an ESA is counterfeit. Federal and state rules for ESAs have to do with the animal owner’s mental health care needs, not the animal’s training or skills.
  2. To stem the booming cottage industry of faked emotional support animal letters, federal and state ESA laws have dramatically tightened, making it more time-consuming and costlier for a consumer to acquire the documents that stand up to legal challenges.
  3. Since ESA letters now require actual mental health care and consultation, there is no such things as a $22 letter that legitimately exempts your assistance animal from pet fees or rules prohibiting animals in housing or travel accommodations. They just don’t exist.

When you get the documents that will get your assistance animal in the door, or onboard, you’re not buying just a letter. As the law requires, you’re engaging with a licensed clinician who will clinically assess your condition. And if that professional believes you’d benefit from having an assistance animal to help reduce the symptoms of your disability, then the clinician will issue the proper documents.

We’re not cheap but following the letter of the law in a way that stands up to legal challenges rarely is. We have over 1,000 clinicians across the globe, we’re fully HIPAA-compliant, our highly trained experts are available live to answer your questions, so, in the end, you will truly get what you pay for; one way or the other.

We do it right.

We have rock-solid ethics, a great ethos, and amazing reviews.

Fair Housing for an emotional support dog in 2020.

Emboldened by changes in the law, landlords, condo associations and HOAs are now applying more stringent standards (sometimes going overboard) when approving a resident’s request for an emotional support animal.

Recently, HUD updated their rules (FHEO2020) so that people could no longer transform their pet into an assistance animal with the click of a “submit” button on an online form. Now licensed mental health providers to have “personal client knowledge” and an “ongoing treating relationship” to write an ESA letter that stands up to challenges. To comply, our Housing Pro 2020 product provides multiple clinical sessions between client and an in-state licensed provider.

Seven Mistakes To Avoid When Buying An Emotional Support Animal Letter

Getting what you need to document how your assistance animal is a reasonable accommodation for your disability can evoke so many feelings. You are excited that at last your needs will be legally protected. Yet, the challenges you may face in this journey may fill you with trepidation.

The rampant fakes online that even seasoned buyers fall for certainly magnifies what you are feeling. There’s so much to consider.

We’ve have compiled a list of common mistakes in getting an ESA letter, and the best ways to prevent the pitfalls in this journey. Be sure to avoid:

MISTAKE 1: Choosing the cheapest route to getting an emotional support animal letter

Why spend any money on a letter that doesn’t meet the basic requirements of the law? You are opening yourself up to having your legitimate need challenged and denied. That’s never a good way to start off when you’re moving to a new place or making a point.

By definition, getting an ESA letter that meets the letter of the law involves getting seen and evaluated by a licensed mental health professional. There’s no way that happens for $22, even if those dirt-cheap letters you find online promise that.

MISTAKE 2: Not knowing the online vendor’s physical location

You need to weed out those companies that are operating out of a Post Office box in a UPS store. You do that by looking carefully at the company’s website. Is an address listed? Be sure to Google that address to see if the company is in an actual building.

Consider:

  • Google mapping the location.
  • Looking for a corporate identity.
  • Looking for an actual named person on the company website.

MISTAKE 3: Not connecting offline

Make sure you can speak with someone. When (and if) you get them on the phone make sure you find out where the company’s clinicians are located (they must be based and licensed in your state). Also, ask them for the company’s physical address.

Consider:

  • If there was a clearly labeled “contact us” part of the website.
  • Whether someone answered the phone, or returned your message.
  • Was the call center U.S.-based?

MISTAKE 4: Forgetting to check on security and privacy.

You’ve already gotten those calls asking if that’s really you in Paris buying that $94,000 Hermes Vintage crocodile Birkin and definitely don’t want to do that again. Having your credit cards compromised is always a hassle and that’s why we’ve taken the steps to make sure it won’t happen as a result of your transaction with us. Our service, vetted and certified with Norton Secured, meets the highest standards for protecting consumer information.

Unfortunately, most all other ESA vendors will try to make you think they’ve done this by illegally cutting and pasting the McAfee Trusted logo onto their website.

It’s easy to verify the truth, however, simply by clicking on the logo. If it’s legitimate, it takes you to the McAfee site where the vendor’s information is displayed.

Consider:

  • Whether third-party security logos like Norton and McAfee are clickable.
  • For California residents, does the vendor have a California Privacy Rights policy?
  • What answer you get when you Google "who is" along with the domain name. Does the location and name match up?
  • If the domain privacy protected.

MISTAKE 5: Accepting any therapist

When you sign up with us, you get licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), and board licensed professional counselors (LPC).

Whoever evaluates your disability and needs must practice in the state you live in.

Consider:

  • Where the mental health professional practices.
  • How far the therapist is from where you live.
  • If the vendor offers more than just an evaluation of your disability for the ESA letter.
  • What comes up when you Google the name of your therapist.

MISTAKE 6: Assuming your sensitive medical information is safe

We built a state-of-the-art platform for our operation with one thing in mind: protecting your privacy and safeguarding the information you provide as if it were our own. We are in complete compliance with HIPAA, the law that governs patient information.

Consider:

  • Whether they have a published HIPAA compliance statement.
  • Inquiring about policies in the event of a data breach.
  • If there are physical security safeguards in place.
  • Who has access to which parts of your information.

MISTAKE 7: Believing online reviews

Those reviews you see posted on sites like TrustPilot and SiteJabber are not always what they seem. The truth is, anyone can post a 5-star review with no validation or verification that he or she is actually a customer.

The incentives to post fake reviews compound with every comment. For each additional post, ESA vendors can multiply visits, traffic, sales, which means adds up to more money for them.

Here are some hints that the reviews you’re reading are not the genuine article:

  • Sudden cascade of reviews that show up in a short amount of time.
  • Overuse of “I” and “me” and a lot of verbs.
  • The same phrase repeated over and over.
  • Reviewers with generic names, such as “Susan Jones,” and/or photo-less profiles.
  • Few middle-of-the-road reviews.
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ESA Letters: Buyer’s Checklist

Here’s everything you need to know about how to secure a legitimate emotional support animal letter:

  1. How this works: Our therapists will take you through three easy steps, to assess your need for an assistance animal.
  2. Who we are: Learn more about our organization, ethics, and ethos.
  3. Legitimate versus fake letters: Learn insider tips and tricks to avoid getting scammed.
  4. Reviews: Check out our amazing authentic reviews.
  5. ESAD Shopping Guarantee: Your complete satisfaction is our top priority.

Get Pre-qualified

We offer a short test to help determine if you might qualify for an emotional support animal. The instructional test lists a few of the major life activities that qualifies as a disability and a disability-related need and for each, asks three questions:

  • Intensity: how significant is this issue
  • Happens: how often does it occur
  • Mitigation: how well does your animal help lessen the symptoms

How This Works

There are three steps to being issued an emotional support animal letter of recommendation by a licensed provider:

Step 1: Place Order

We make use of best-in-class security tools and practices to maintain the highest level of security.

Step 2: Take Exam

Our streamlined process is your speed pass to a perfect emotional support animal letters.

Step 3: Get Engaged

We connect clients with a licensed provider in your state or province.

Our credibility matters down the line.

We’ve been helping clients for a long time and maybe we could get away with selling bogus products maybe once, maybe twice.

But it would catch up to us, and the Internet never forgets.

Our credibility as a reputable provider of emotional support animal services is based upon our client’s trust.

And that’s crucial to our success.

Kate Coyle
Kate C.
ESA Doggy exceeded BEYOND my expectations! I was on a time crunch scrambling all over the web trying to find a legitimate company who could provide me an ESA letter suitable for my apartment community, and luckily we came across this highly professional business! Chaz was super knowledgable and informative about every aspect of the process and he went above and beyond to get my family a PROFESSIONAL ESA letter in a very quick amount of time! Thank you Chaz!!
Davida Johnson
Davida J.
Jenna Moldowsky
Jenna M.
I’m so grateful I found ESDA Intl. Both Chaz and the doctor that I worked with were very professional and responsive. I had my letter within a couple of days and I couldn’t be happier with my experience. I highly recommend this service!

About ESADoggy

ESAD Intl. is a global healthcare technology company with a mission to provide bespoke emotional support animal training, education, and wellness. Every day through our online platform, we connect clients with therapists who provide emotional support animal letters of recommendation and offer COVID-related mental health therapy.

We offer access to licensed, trained, experienced, and accredited medical doctors, Doctor of Nursing Practice, psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), and board licensed professional counselors (LPC).

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ESAD Intl. Shopping Guarantee™

With the ESAD Intl. Shopping Guarantee, you know you’ve made the right choice about where to shop. Your complete satisfaction is our top priority; which includes our lowest price guarantee. All completely free.

Our media coverage.

From Fox News to MTV to the Huffington Post, we're always in the news.

Active in the industry.

  • Member, American Mental Health Counselors Association (54568015)
  • Member, American Counseling Association (6513039)
  • Member, National Association of Social Workers (886784059)

Locations

ESAD Intl.
980 N. Federal Highway, #110
Boca Raton, FL USA 33432-2704

Offices in Atlanta, Los Angeles, Toronto, and across the globe.

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