We’ve bundled together our most popular products, thrown in some deep discounts, and removed any uncertainty wondering if you “bought the right package.”

Housing (US)

Housing (College US)

Travel (US)

Travel (Canada)


Click here for our latest pricelist.

Additional information

About our process

  • Live therapeutic assessment via telephone or video call
  • Letter is issued by a licensed mental health care therapist on their letterhead
  • Therapist is located in your city/state/province

How long does it take?

Orders are typically fulfilled in five business days. Expedited service is available (additional fees will apply).

Avoid Scams.

Please be VERY CAUTIOUS about most online vendors, as they will NOT have in-state therapists issuing ESA letters. Due to increased landlord and airline scrutiny, you run a great risk of being denied accommodation, which is obviously a worst-case scenario.


Do you accept medical insurance?

Unfortunately, due to the problematic nature of being reimbursed by insurance companies for emotional support animal exams, we regret that we are not able to accept medical insurance at this time. In light of this, we have tried our best to make the approval protocol as accessible and as affordable as possible.

What forms of payment do you accept?

We accept the following payment types: PayPal, Discover, Visa, MasterCard, and American Express.

How long does it take?

Typically, this entire process takes five business days to complete (excluding weekends and holidays). We offer expedited order fulfillment (additional fees will apply).

Five days? Why does it take so long?

We’re connecting you with an actual practicing licensed mental health care professional. Sometimes, it takes time for you to get on their schedule.

Ever try to see your family doctor the same afternoon?

If you’re looking for an instant letter, make sure to review our blacklist!

Cancellation and Refund Policy

Click here for more information about our cancellation and refund policy.

What is your cancellation and refund policy?

Please review our cancellation and refund policy to learn more.

If I pay for a treatment recommendation letter for an ESA, am I guaranteed to qualify for it?

Ordering our services does not guarantee you’ll be qualified as disabled.

There really isn’t anything typical when it comes to the emotional/psychological status of a person; every person’s situation, ability to cope, and life experience is different. In addition, to qualify, a licensed therapist must assess your disability and disability-related need for an assistance animal.