Do I really need therapeutic sessions?

Chaz Stevens

By itself, an emotional support animal assessment does not constitute a therapeutic relationship. By purchasing these sessions, you’ll discuss your “disability and disability-related need for an assistance animal,” while beginning to establish an ongoing therapeutic relationship with your therapist.

[Update May 2018: The number of calls we’ve received from individuals denied a reasonable accommodation has skyrocketed.]

Due to the practices of Internet ESA letter-mills, a rapidly growing number of housing providers are now demanding proof of a therapeutic relationship. Those clients who purchase an assessment only (with no sessions) run the risk a reasonable accommodation request will be denied.

Many landlords will gladly accept our ESA letter as is, without any need for verification, so our assessment-based document should work just fine for most situations.


Pro-tip: If your housing provider requires verification, then you should strongly consider purchasing therapeutic care. If you’re unsure at the time of purchase, or your landlord springs it on you “after the fact,” then you can order these sessions at that time.

Note: If this comes as news to you, it’s because most Internet vendors do not have the national infrastructure in place to perform therapeutic sessions. They’re just geared to perform assessments only, with zero contact between client and therapist.