Today, we spent a few hours shopping online, chatting with other vendors who offer emotional support animal services.
Our ask to them was simple, “what are you doing to comply with HUD’s latest guidance, FHEO 2020-01.” We called the “big names in the business,” the little one man shops, and all points in between.
In a word, they all failed.
Answers included “what’s that,” “that law doesn’t apply to us,” and quite amusing, “that’s up to the therapist to decide.”
The supposed biggest name in this business, with 65,000 satisfied customers, was woefully unfamiliar with HUD’s new mandate, oddly pointing out Illinois’ and Indiana’s legislation when queried about HUD’s requirement for an “active treating relationship.”
We encourage our readers to proceed cautiously when shopping online for an ESA letter. The US government cracked down and it appears few have risen to the challenge.
Chaz Stevens is an entrepreneur, former journalist, and well-known activist who has appeared on the front pages of Time, Miami Herald, Guardian, Slate, and the Huffington Post. He’s also appeared on The Daily Show, the Colbert Report, and Fox News.
Chaz lives in South Florida with his two rescue dogs. Before launching ESAD International, he could be found working on IT for IBM, Microsoft, and The Walt Disney World Company. But his favorite job is the one he’s now doing full time — helping people get to a better place.