Housing Letter

If you have an emotional or mental disability and your pet brings you comfort and a new lease on life, then you may be entitled to housing in “no pets” policy buildings. You are also, by law, not required to pay any extra fees for your ESA or have a weight or breed restriction imposed on you.

Don’t bother registering your ESA, that’s meaningless.

Your assessment includes:

  • Assessment by licensed mental health professional who will qualify/issue emotional support animal letter
  • Mental health professional will be located in your state/area
  • You can breathe easier, knowing our HIPAA-compliant service safely collects client data
  • Animal allowed in no-pets-allowed policy with pet-rules (fees, deposits) waived
  • Letters are good for one year
  • Discounted annual renewals
  • Letter securely delivered electronically and via US mail
  • Two ESA dogs or cats allowed (restrictions apply, you’ll need to justify the need for the second ESA)
  • Instructional guides

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Housing Letter FAQs

I need a reasonable accommodation form.

Many landlords require tenants to submit a “reasonable accommodation form.” Each form is unique — some are simple affairs, others not so. Often, we encounter questions that, in our opinion, are likely discriminatory.

A correctly answered reasonable accommodation form is essential. Recognizing this, we retain a fair housing law expert to process these documents.

You can order our reasonable accommodation form service here.

Can my landlord refuse my reasonable accommodation request?

Only in certain circumstances. If the animal’s accommodation could mean additional administrative costs and other adjustments that would affect housing arrangements, then the landlord might refuse your request. For instance, the animal is disruptive or poses a threat to the health, safety, and property of the other tenants. Make sure to train your ESA so they are not unruly and you are always in control.

ESADoggy also accepts no responsibility and makes no guaranty regarding the approval or denial of specific privileges or access in regards to any emotional service animal. Submission of payment and your assessment constitutes acceptance of these and all terms set forth herein.

What is ESAGuard?

With ESAGuard, if you’re ever denied a reasonable accommodation using our products, we’ll immediately refund all of your money. Certain restrictions apply. In particular, you must have purchased and completed therapeutic sessions (see above).

[Not all letters are created equal — visit our bad letter library and see for yourself.]

Can you speak to my landlord?

Housing providers are now, more often, demanding the existence of a therapeutic relationship — in particular, landlords will question when therapy began and number of sessions completed / scheduled. This is the current method (spring 2018) being retained to weed out Internet letter-mill documents.

If you purchase an assessment, choose not to engage in any follow-up sessions, and want us to speak with your landlord, you assume all risk and liability if your reasonable accommodation request is denied.

Before our team can communicate (talk, answer questions via email) with your landlord, you must purchase this option and a signed HIPAA waiver must be in place. This waiver allows us to discuss your protected health information (PHI) with a third party.

Are your letters legit?

Our letters are contain every element required by law and are fully compatible with the latest Federal and air carrier guidelines.

Can you notarize my letters and forms?

We are not lawyers, and the following should have not considered the legal advice.

As Federal Law does not require the signature on a reasonable accommodation form to be notarized, our therapists do not have the ability to notarize that document. Based on our understanding of Fair Housing Act requirements, the notarization is an “extra” hurdle that’s placed in front of an individual with a disability, and therefore not allowed.

Will my contact information be included in the letters I would fill out?

Your licensure is listed on all letters.

Do you guarantee all domestic airlines and property managers will accept your treatment recommendation letter?

No, unfortunately not.

The Fair Housing Amendments Act of 1988 requires property managers and landlords to make a reasonable accommodation (a change in the rules) to permit an emotionally disabled handler to keep an emotional support animal (ESA). That doesn’t mean they won’t inadvertently or intentionally break the law and deny a disabled person the right to have an ESA, however.

Similarly, the Air Carrier Access Act 49 U.S.C. 41705 and Dept of Transportation 14 C.F.R. Part 382 requires airlines to allow a disabled person to be accompanied by their ESA in the cabin of the aircraft and not be charged a fee. Airline companies are allowed to require the disabled passenger to present a treatment recommendation letter from a licensed mental health professional to bring the ESA on board. Several airline companies have been sued and forced to change their practices over the years for arbitrarily electing to discriminate against disabled passengers.

Any company who makes an arbitrary decision without foundation and approval from the U.S. Justice Department is in violation of federal law, and we cannot guarantee that any public entity, airline company, or property manager will not willfully or inadvertently break federal law as it regards emotional support animals. Everyone knows that it is illegal to steal a car, but the car thief will continue stealing until he is caught and prosecuted.

Is your ESA letter acceptable to my landlord?

Thanks to the Federal Fair Housing Act, with few exceptions, any person prescribed an ESA letter must be offered reasonable accommodations. Our ESA letter will allow you to bypass size/size restrictions, and avoid additional pet security deposits. However, you are still responsible for your pet’s behavior; the ESA letter will not absolve you from any damages caused by your animal.

What’s the duration of my ESA Letter?

They’re good for one calendar year. Annual updates are provided at a discount rate.

Assistance Animal FAQs

Do I need to register my emotional support animal?

There is NO REGISTRATION for either a service animal or an ESA. That’s all nonsense — sold by Internet vendors looking to take advantage of those in need.

Does my emotional support animal need to be spayed or neutered?

No, there are no requirements for an emotional support dog to be spayed or neutered.

Does an emotional support animal (ESA) require to wear any identifying clothes or a harness?

Federal law does not require Service Dogs or Emotional Support Animals to wear any type of clothing or harnesses. However, we strongly encourage this since harnesses, leashes, patches and identifying items cut down on the hassles and unnecessary explanations when in public. We have found that these products drastically save time and frustration.

Does my ESA need a vest?

A person who is assisted by an emotional support animal must have a correctly formatted letter from a licensed mental health professional. That’s all. The ESA letter must state that the animal’s handler has an emotional or psychological disability identified in the DSM V and that the animal helps mitigate specific symptoms of the handler’s disability. The letter is all that is required.

To reiterate, however, an ESA vest made of a brightly-colored fabric, such as red or orange will help identify your pet as an emotional support animal.

It is NOT required.

Do emotional support animals need special training similar to a service dog?

Emotional support animals do not require specialized training. However, they do require a therapist letter in order to be considered valid. Service Dogs require specialized training because they perform a specific task for their owner such as acting as a seeing eye dog or calming someone down who has PTSD.

What animals will you qualify?

ESADoggy makes no designation or recommendation as to the specific animal an individual can or should have as their emotional support animal, no representation as to a particular animal’s fitness to function as an emotional support animal, and assumes no liability for the actions of the emotional support animal or its handler under any circumstance.

That being said, we will only consider dogs and cats.

What about my ESA goat?

We only prescribe dogs and cats as emotional support animals.

Can you answer questions about Service Animals?

We’re in the emotional support animal business, and given this, we cannot offer advice or support regarding service animals.

Information regarding service animals can be found here and here.

Can I get three assistance animals?

ESADoggy does not assess/approve more than two emotional support animals. Our decision is based upon the current environment — aka the peacock in the airplane.

To be prescribed three or more ESAs would likely require multiple sessions, whereby your therapist could, in face-to-face sessions, understand and develop your disability-related need for each assistance animal — this is a time-consuming endeavor that is outside of the cost and scope of our current product offerings.

Do you inform clients about an ESA’s rights?

As previously mentioned, we try to educate our clients/potential clients regarding the legal rights on an ESA. All too common though, folks try to extend the rules, make an ESA into a service animal.

We don’t perpetuate that silliness, but we can’t stop individuals.

On a side note, we’re pertpetually “mystery shopped” by service animal activists who want to see if we’re bending the rules.

Who provides the animals?

Some clients come with animals … some get to go to the pound/rescue, etc.

That’s really not “my worry,” as I’m not in the animal biz per se.  We’re in the mental health field.

Can I have more than one Emotional Support Animal?

Maybe. That’s up to the discretion of the therapist prescribing your letter. Handled on a case-by-case basis, there needs to be a valid reason to prescribe multiple ESAs.

Each emotional support animal must ameliorate a symptom associated with a mental disability.

Does my animal need any specific training?

The short answer is no.

There are no unique training requirements for an ESA, however, it’s important for your animal to be well-behaved. You will be held responsible for any property damage or harm to others.

What is the difference between a service animal and an ESA?

There are three general categories of animals who may be considered under these regulations:

Emotional support animals: These animals are not always explicitly trained, but serve as a comfort to individuals with a documented mental health condition. There is no restriction for the breed of emotional support animals because all domesticated animals can serve as ESAs.

An ESA is not like a Service Animal. SAs have access into the public space. An ESA only penetrates no-pets-allowed housing and on airline flights. A Service Animal performs a task, is often highly trained and penetrates the public space.

Therapy animals: These animals are usually evaluated and registered by an agency and provide emotional support to individuals who need them. They are often used in hospitals, nursing homes and in school reading programs such as Reading Educational Assistance Dogs.

Service animals: These animals have been specially trained to perform tasks their owner can’t do on his or her own. Guide dogs for the blind are perhaps the most well known in this category. Service animals are not required by law to wear vests or have any form of identification.

Eighteen states, including Virginia, Colorado and California, have laws that criminalize fraudulent representation of a service animal. These violations are usually misdemeanors, but repeated violations can result in jail time. West Virginia is not one of the 18 states, however, businesses could pursue a trespassing charge if a second incident occurs. Play it safe with an ESA!

Order FAQs

Do you accept medical insurance?

Unfortunately, due to the problematic nature of being reimbursed by insurance companies for emotional support animal exams, we regret that we are not able to accept medical insurance at this time. In light of this, we have tried our best to make the approval process as accessible and as affordable as possible.

What forms of payment do you accept?

We accept the following payment types: PayPal, Discover, Visa, MasterCard, and American Express.

How long does it take?

Typically, this entire process takes five to ten business days to complete. With our expedited service, we typically fulfill your order within three business days (not counting weekends, and holidays).

Five to ten days? Why does it take so long?

We’re connecting you with an actual practicing licensed mental health care professional. Sometimes, it takes time for you to get on their schedule.

Ever try to see your family doctor the same afternoon?

If you’re looking for an instant letter, make sure to review our blacklist!

Cancellation and Refund Policy

Click here for more information about our cancellation and refund policy.

What is your cancellation and refund policy?

Please review our cancellation and refund policy to learn more.

If I pay for a treatment recommendation letter for an ESA, am I guaranteed to qualify for it?

Ordering our services does not guarantee you’ll be qualified as disabled.

There really isn’t anything typical when it comes to the emotional/psychological status of a person; every person’s situation, ability to cope, and life experience is different. In addition, to qualify, a licensed therapist must assess your disability and disability-related need for an assistance animal.