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U.S. Department of Housing and Urban Development (HUD) Secretary Ben Carson requested the Federal Trade Commission (FTC) investigate websites that sell assistance animal medical verifications, aka “letters sold for a fee.”

In addition to misleading Americans, Carson said online sellers also “take advantage of persons with disabilities who need a reasonable accommodation to keep their assistance animals in housing. This request for the FTC action reflects HUD’s ongoing commitment to protecting the housing rights of persons with disabilities.”

As HUD General Counsel Paul Compton states, “These websites are using questionable business practices that exploit consumers, prejudice the legal rights of individuals with disabilities, dupe landlords, and generally interfere with good faith efforts to comply with the requirements of the Fair Housing Act.”

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