How This Works With Sessions


Place Order

Select the emotional support animal service of your choice.

You're protected by our ESAGuard letter protection program and the ESAD Int'l Shopping Guarantee.


Take Exam

Our 140 question comprehensive self-screening test helps to identify coping behaviors, triggers, and areas of difficulty.

Fully complying with HIPAA privacy guidelines, this exam is one tool used by our clinicians in determining your need for an emotional support animal.


Therapeutic Care

Via secured video, you'll connect with a licensed trained provider in your area and over several sessions, the following are conducted:

  • A thorough assessment establishing a disability and disability-related need for the assistance animal.
  • Client malingering and the animal's role/benefit.

Typically, cases (orders) are completed in a few weeks. Letters are issued after the first session. For clients needing faster processing, we offer expedited appointments.