How This Works

Emotional Support Animal (ESA) letters are not all the same.

Not all letters are created equal -- visit our bad letter library and see for yourself.

A bogus emotional support animal letter will waste your time and money, and possibly cause embarrassment while keeping you from the proven benefits of animal companionship. There's also the distinct possibly you'll be denied a reasonable accommodation.

As you might imagine, many of our clients already suffer from anxiety, stress, and depression -- now imagine being turned away from housing or air travel because of a bogus letter.

Things are different in 2018

Listen to Chaz Stevens, CEO explain the possible upcoming changes in the ESA landscape -- aka the peacock on the airline tax.

In 2018, property owners, their lawyers, and the Housing and Urban Development (HUD) are scrutinizing ESA letters to ensure their legitimacy -- which we refer to as the "reliability of the document."

So, what makes an emotional support letter reliable?

  • Issued by a licensed therapist fully accredited in your state who was in a "position to know" (subject matter expertise and credentials)
  • Multiple therapeutic sessions - building a relationship between client and therapist
  • Contains every single element required by Federal law
  • Verifies FHAct's definition of disability
  • Documents the disability-related need for an emotional support animal
  • Has to request an accommodation that is both necessary and reasonable

Besides all that, what makes an ESADoggy emotional support letter even more "reliable"?

  • There's an excellent chance we'll have a therapist in your local area, sometimes in your very neighborhood
  • Reviewed and kept current by competent fair housing experts and legal counsel knowledgeable and current in the changing regulatory environment
  • HIPAA certified to protect your private information
  • Secure to protect your payment information
  • Complies with all requirements, existing and projected

About ESADoggy

  • ESAGuard— a one-of-a-kind service that provides 100% fee protection for our products. If your letter is ever denied, we’ll refund your money.
  • We use emotional support animals ourselves
  • We don’t provide ESA letters to peacocks
  • Not everyone qualifies for an ESA letter from us

Here’s what our clients have to say.

All reviews have been submitted by patients after seeing the provider.

Our consultation process consists of the following steps.

1. Purchase your consultation.

2. Complete our HIPAA-compliant mental health intake evaluation (please set aside up to an hour to complete).

3. With your intake now complete, a licensed mental health professional from your local area will be assigned to you.

4. You will receive an email invitation from our Secure Messaging Service. To comply with HIPAA regulations, and in order to process your order, all electronic communications will be done via this service.

If you've not received the invitation, make sure to check your spam folder.

5. Usually within one to three business days, your therapist will contact you to schedule a convenient time for your first e-therapy (telephone or video call) session. There is no need for an in-person visit.

6. At the designated time, you'll speak with your therapist, discussing your disability and disability-related need for an emotional support animal. Depending on the package your purchased, you'll also schedule/complete additional therapeutic sessions.

Federal privacy guidelines require these discussions to remain strictly confidential. Your therapist will never share that information with anyone without your consent.

7. If your therapist determines you would benefit from an Emotional Support Animal, a letter of recommendation will be issued and delivered electronically (via our HIPAA service) and US Regular Mail.

Our letters are fully compatible with the latest Federal and air carrier guidelines.

8. A few days after you receive your letter(s), your therapist will reach out to confirm receipt and to address any possible concerns.

9. Depending on your situation, your therapist may suggest optional aftercare. Additionally, any extra thereuptic sessions will be scheduled.

10. Your therapist will continue to maintain a relationship with you throughout the year, evaluating your progress made by the assistance animal in addressing your disability.


  1. Typically our initial process, from assessment to issuance of letter, will take three business days to complete.
  2. Our operating hours are from 10am-7pm (EST). Each therapist will set their own hours.
  3. We only allow dogs and cats to be prescribed as emotional support animals.


All electronic communications with our clients is done via our secure HIPAA compliant infrastructure.

In 1996, HIPAA (Health Insurance Portability and Accountability Act) was created as an effort to protect patients' healthcare information from data theft and unwanted disclosure.

Despite its apparent complex regulations, the goal of HIPAA is quite simple: patients have the right to keep their health records private and decide who is authorized to view them.