Travel Pro

SKU: ES-0034

$179 USD

Enjoy a worry-free appointment.

Safe and secure

For new and existing clients.
Just provide an overview of your mental health history and we’ll setup an appointment with a local licensed mental health care professional. Speak to them over the phone or a video call. Explain how the animal helps you. It’s that simple.

Our clinicians are licensed, reside, and practice in your state or province. Our entire process is 100% HIPAA compliant, so your health care information is guarded using the best technology on the market.

Who qualifies

Airlines now require mental health care providers to certify the passenger is currently undergoing professional care for ongoing treatment regarding a mental health-related disability.

What’s included

Your fee includes therapist copay, clinical evaluation, approval recommendation, and:

  • Proprietary intake exam.
  • Video or telephone appointment with a local, licensed mental health care professional.
  • Industry experts familiar with the laws and rules regulating emotional support animals.
  • 30-minute airline-mandated talk therapy session.
  • Emotional support animal travel letter.
  • Signed airline forms (up to two forms).
  • Fully HIPAA compliant telehealth experience.
  • Adheres to all federal, state, and local laws.

One or two sessions

The assessment and 30-minute talk therapy can be completed in one session. Or, those booking future air travel can schedule two appointments — one for the appointment (to qualify) and another for the 30-minute talk therapy. Both appointments must be completed within 120 days of placing the order.

Get it done now, or get approved and gain a peace of mind.

Legal requirements

Per US and Canadian law, a client’s disability must also fall within the recognition of the DSM-V (Diagnostic and Statistical Manual of Mental Disorders).

Additionally, the following items must be included in an ESA travel letter:

  • Confirming the client’s need for the emotional support animal during travel and at the final destination.
  • Client must currently be under the care of a licensed mental health care or medical professional issuing the ESA letter.
  • Contain the provider’s licensure information.
  • On the provider’s letterhead.
  • Dated no later than one year from travel date.

Our emotional support animal travel letters meet and exceed these requirements.

About your payment

The fees listed are your only therapist payments. There are no additional fees. We make use of best-in-class security tools and practices to maintain the highest level of security.


Additional services

From a next day appointment to having our clinician chat with your landlord – with our additional services you can custom tailor your purchase to fit your needs. You also have the option of choosing additional services now or after you been qualified.

Need to schedule a quicker appointment?

Certain restrictions apply.

Will you be staying in a hotel?

Our exclusive hotel travel letter — for those travelers needing hotel accommodations with their assistance animal. $189 if purchased alone.

Combo upgrade! Include a housing letter.

For clients seeking both housing & travel letters.

Banned Breed Needs Assessment.

Includes pit bull, rottweiler, GSD, husky, and others.

For those times when the landlord/airline calls us.

Certain restrictions apply. Complies with US HIPAA guidelines.

Hello Life ESA ID Kit.

Includes our exclusive ESAGuard letter protection, dog leash, ID card, dog tag, and certificate. You must have been ESA approved by us. Free shipping.