Renewal (Travel & Signed Airline Form – Canada)

SKU: ES-0035


Thanks to the emotional support peacock, squirrel, and snake, traveling by air with your emotional support animal has become more time-consuming and costlier. Now, all Canadian airlines require mental health care providers to certify the passenger is currently undergoing professional care for ongoing treatment regarding a mental health-related disability. To ethically comply with airline regulations, the client/passenger must have engaged in a therapeutic session with an ESAD clinician within the last 30 days to be considered under their “standard of care.”

Additionally, airlines are regularly updating the travel requirements, so please check with your airline.

Doing business the ESAD way

Since 2015, thanks to our rigid protocols and adherence to the strictest ethics in the business, we’ve never had a single travel letter rejected.

ESA travel letter and signed airline form (Canada)

This package includes the needs assessment for an emotional support animal letter and a therapeutic care session with a licensed mental health care provider. The assessment and session will typically last 40-50 minutes, and can be one in one appointment.

Those that qualify will receive two documents (in electronic and printed form).

  • ESA travel letter
  • When applicable, signed airline form indicating passenger/client is under the clinician’s care
  • Only two signed airline forms per order.  Additional forms are available (certain fees will apply).

Documentation verification

Most airlines are follow American Airlines‘ ESA documentation validation which includes “contacting your mental health professional.”  Given our total compliance with federal HIPAA data privacy guidelines, unless a passenger/client purchases the additional airline verification service (which puts into place a signed HIPAA-waiver, allowing the sharing of protected health information), our clinicians cannot legally answer any airline queries.

Canadian airline regulations

Air Canada (requires ESA letter)

Must advise Air Canada Reservations 48 hour in advance of travel, and provide supporting documentation in the form of an original letter.

Air Transat (requires ESA letter)

Fill in the form for any special requests at least 48 hours prior to departure.

Alaska Airlines (requires form)

Submit Special Documents at least 48 hours before departure, and keep the completed forms with you for the entire journey.

China Southern (requires ESA letter)

Must request for special services on the page Disabled Service Request at least 48 hours prior to departure.

Porter (requires ESA letter)

Must submit the ESA Letter to Porter Airlines at least 48 hours prior to departure to [email protected]

WestJet (requires form)

Must email no later than 48 hours before departure with: confirmation behavior, mental health professional, and veterinary health.

Traveling in/out of Canada? Review the section on service animals on the Canadian Transportation Agency website.

Want the best impression? Upgrade to a five-star doc!

Impress your landlord by upgrading to our extensive network of doctoral-level providers, including PhDs, psychologists, psychiatrists and MDs. Limited service area. Available only in the US.

Need to schedule a quicker appointment?

Orders are completed within seven business days. Same day orders must be placed by 10am. Saturday orders must be placed by 5pm EST prior business day. Subject to therapist availability. Excluding Sundays and holidays.

Upgrade the “look and feel” of your letter.

Give your letter instant wow appeal with our ESAD Pro Series letterhead.

Will you be staying in a hotel?

Our exclusive hotel travel letter — for those travelers needing hotel accommodations with their assistance animal. $189 if purchased alone.

Combo upgrade! Include a housing letter.

For clients seeking both housing & travel letters.

Is your dog a banned breed?

For those clients qualifying a banned breed.

For those times when the landlord/airline calls us.

This service must be purchased in order for our therapist to verify an ESA letter when a third-party service contacts us (housing provider, airline, third-party verification service). We abide by strict US and Canadian privacy laws.

Getting a genuine ESA letter is simple! Place an order, take an exam, and speak with a local clinician.

Enjoy same day and Saturday service and amazing client care.

Each clinical team member has received extensive ESA training and offers clients emotional support animal letters for housing and travel, full therapeutic care, and face-to-face sessions.

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