After your clinician issues your electronic copy of the emotional support animal letter, we'll send you a hardcopy via two day express delivery. Includes tracking number.
While we'll use two day delivery, there is no guarantee your letter will be dropped off by close of business the same day.
Please note the quickest time to delivery a hard copy to you is four business days.
Certain restrictions apply. If you did not order expedited processing, standard processing time (five business days) will apply. See our cancellation and refund policy for terms and conditions.
Ownership of packages turned over to postal delivery service agents transfers to the buyer. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from the carrier along with your order from us, so any shipping issues must be handled by the carrier. We are not responsible for late/missed deliveries due to the Canadian postal strike.