Housing Letter, Travel Letter, and Talk Therapy (Canada)
This service includes a comprehensive mental health intake exam, video/telephone assessment with a local, licensed mental health care professional, and an ESA letter for those that qualify.
If you have an emotional or mental disability and your pet brings you comfort and a new lease on life, then you may be entitled to housing in “no pets” policy buildings. You are also not required to pay any extra fees for your ESA or have a weight or breed restriction imposed on you.
Many landlords now require a “therapeutic relationship” between client and clinician. This service, when purchased alone, does not constitute such a relationship. Sessions can be added after purchase.
Only one emotional support animal is included. If you require a second assistance animal, an additional fee will apply. If you are qualifying a banned breed, you must select the option below, as an expanded assessment is required.
In addition, Canadian airlines now require mental health care providers to certify the passenger is currently undergoing professional care for ongoing treatment regarding a mental health-related disability.
This requirement is much more than just “signing a form,” as you must be currently under the care of a licensed mental health care provider. Canadian airlines have mandated this requirement. The assessment and session will typically last 40-50 minutes, and can be one in one appointment.
Those that qualify will receive three documents.
- ESA housing letter
- ESA travel letter
- Signed airline form (up to two) indicating passenger/client is under the clinician’s care
Most airlines are follow American Airlines‘ ESA documentation validation which includes “contacting your mental health professional.” Given our total compliance with federal HIPAA data privacy guidelines, unless a passenger/client purchases the additional airline verification service (which puts into place a signed privacy-waiver, allowing the sharing of protected health information), our clinicians cannot legally answer any airline queries.