We Are A+ Rated by the Better Business Bureau.
We are extremely proud of our A+ rating with the Better Business Bureau. For decades, we’ve worked hard to build such strong working relationships with our clients. Their consistent happiness with our service is a reflection of the high standards we’ve set for ourselves.
In order for us to achieve our A+ rating, we need a score of at least 97 out of 100.
We scored 100, achieving perfect scores on all 13 factors.
Letters With Integrity.®
Positive reviews are our ultimate reward for acting responsibly, courteously, and legitimately. We treat you with the highest level of respect and genuine kindness — like a family member.
— Chaz Stevens, Director of People
Jess S.
They were awesome! Very professional and did everything in a timely manner. I definitely recommend them!
J G
Highly recommend .. entire process was made simple and efficient by Chaz and team. Provider I was matched with was great and very understanding.
Kathleen K.
A friend recommended me to ESAD. The process was very fast and convenient. The professionals I worked with were really wonderful. I would recommend to anyone.
Adam E.
They care over there!
Gracie H.
Dylan G.
ESA doggy gave great service and timely with setting up meetings. The price is a little high, but not terrible for the quality of service. I even accidentally set up for an evening appointment (which costs a little more) then scheduled the meeting for the morning. I didn't even notice at first, but they caught it and refunded me.
Marianna T.
Wonderful service! I was very well taken care of and they exceeded my expectations. Very friendly personnel.
Kiki Y.
ESA doggy was so easy to work with. I felt like they actually cared Rose was Amazing as a Therapist! I love that this whole process was easy but LEGIT. I recommend 100 percent. Your not just purchasing a letter. Your getting to talk to REAL people!!! Thank you so much for everything ❤ 💗 💜 💓 I will continue to use their services in the future. They are not a scam go for it trust them !
celia C.
Great service provided by ESAD Intl.!! I really recommend this website for pet owners who need the doctor letter to travel. They provide the urgent service.
Sharon S.
Crystalrose G.
They were very helpful answering all of my questions and extremely knowledgeable about the laws in my state. Very quick customer service as well!
Hannah H.
Returning customer. Review date October 14, 2020.I cannot recommend ESADOGGY enough. They have been very professional since the first time I reached out to them (2 years ago).By using their counseling service, not only makes moving with my ESA easier but also alleviates a lot of “what if’s” in our move.I am grateful for everything they do and for the support they provide for military service members.—————————I’m a single active duty sailor who depended on my pet for company and is scheduled to transfer overseas. I researched how long flight would be from Hawaii to Italy and it estimated about 24 hours of flight time (including layovers). This has increased my anxiety and concerned me thinking it’s too long of a flight to have my little one be in cargo. Luckily, a friend of mine suggested to inquire and try to get my pet qualified as my emotional support animal. I was still hesitant but attempted to call and surprisingly was able to speak to their CEO, Mr. Chaz Stevens. He was very warm on the phone and have assured me that hey will do their best to help me out, all I have to do is register. The registration process is easy. They even have active members available to chat online if needed, followed by a very thorough questionnaire regarding my mental health. After completing all online requirements, Chaz made sure I was in contact with a local Therapist who can access my condition and complete my process. Immediately after speaking to their licensed therapist, I was issued a ESA letter that I can use to travel with my little one. I love ESADOGGY, this is one big stressor that I don’t have to deal with on top of my Permanent Change of Station overseas. I am very happy that I chose ESADOGGY and they assured that they will be able to assist in any way they could.Thank you Mr Stevens and ESADOGGY Team! Grateful that my furry-kid can fly in cabin with me with no worries.
Andreea C
I am a very happy returning customer. The highest superlatives to describe ESAD, their team and service would not suffice. The positive difference they have made in my life is indescribable. I highly recommend ESAD to anyone who is qualified for an ESA. They are professional, knowledgeable, they don’t cut corners and the service is outstanding. Thank you once again Chaz & Team!!!
Saad S.
This is the second year I have used ESA Doggy and it has been a great experience again. My letters last year with my new ESA allowed us to travel hassle free via airplane flights and to hotels. Great therapy sessions with real licensed clinicians that ask proper questions to truly assess our needs and provide proper letters that meet legal requirements. Just did my second year of letters and Chaz and the clinician were extremely helpful again, professional, with quick responses and excellent customer service! It means a lot to have a proper legitimate service that helps me to have my ESA, whom I need a lot, to be with me when I travel for work & pleasure. Thanks a lot Chaz and the entire team! Stay safe and well!
Jessie G.
I received almost an immediate response after purchasing. Chaz does a phenomenal job at overseeing the process and is very passionate and knowledgeable!! The website/communication portal are secure and very convenient to professionally send updates or ask questions. 10/10 would recommend to friends and family.
Kari S.
I cannot recommend ESA Doggy enough. They were responsive, efficient and made the whole process as easy and comfortable as possible. The therapist I spoke with was very compassionate and helpful. After speaking with her, I felt better prepared to travel and much more relaxed knowing that I would have my dog with me. The letter was extremely helpful at the airport and everything went completely smoothly and effortlessly. Our letter came in handy again with our short-term lease at our new location, saving us a $500 pet deposit fee. For what it saved in stress, anxiety and money, this service was worth every penny and then some!
Zifan K.
Mayra M.
I’m very happy with the services provided, my expectations and needs were met in every sense. Chad was great I’m answering my questions! I definitely recommend and will use again if I were to need it.
Aleisha B.
Very responsive team and took care of what I needed quickly! Definitely recommend
Brittany M.
They connected me with a local mental health provider who conducted the "assessment" virtually to ensure the letter is legitimate in my state. Very responsive, quick, and thorough. I completed the screener, ordered, and got my letter all within a week's time. Highly recommend!
Adam D.
Great work and the team is quick to respond and helpful with all questions
Larry H.
Chaz is awesome. Very professional & was genuinely concerned for my situation. In less than a week he found a mental health provider in my area. I got my letter 2 days after my appointment, and I am thrilled. An added benefit is that now I have a therapist I am able to see when I need to. I am indebted to Chaz & ESADoggy!
Kate C.
ESA Doggy exceeded BEYOND my expectations! I was on a time crunch scrambling all over the web trying to find a legitimate company who could provide me an ESA letter suitable for my apartment community, and luckily we came across this highly professional business! Chaz was super knowledgable and informative about every aspect of the process and he went above and beyond to get my family a PROFESSIONAL ESA letter in a very quick amount of time! Thank you Chaz!!
Davida J.
Jenna M.
I’m so grateful I found ESDA Intl. Both Chaz and the doctor that I worked with were very professional and responsive. I had my letter within a couple of days and I couldn’t be happier with my experience. I highly recommend this service!
Amanda L.
The process with ESA doggy was simple, straight forward and professional. The manager is a kind man who is a good listener.
SydForFitness S.
I experienced a bit of a wait for my appointment call, but received my letter the following day. Chaz has been very friendly and professional. Thank you!
sonja M.
If it was possible to rate this service 6 stars I would. Very professional, very receptive to all requests and very knowledgeable. I highly recommend ESAD
Daniel S.
My experience was great. Maria made me feel very comfortable and she was very professional. Highly recommend them.
Jonah H.
everything went smoothly and I'm very happy with the service! The one suggestion i would give is to have an international phone number accessible to those overseas. As I currently live in Germany, I had several questions before purchasing that I would have preferred to have been answered on the phone. Anyway, thank you!
Kayla K.
They were great. Very accommodating. I had gotten bad new last minute and resorted to esadoggy and they were very helpful in getting what i needed in time to fly home with my dog.
Lisa V.
This was a positive experience for me. They were very responsive, professional, prompt and kind.
Shelby H.
Had a great experience from them getting my dog and my cat ESA certified! My online therapist is the one who recommended me to them, and I see why! The whole experience was quick and easy & Chaz was super helpful! I highly recommend ESAD International to get your animals ESA certified!
VERONICA H.
Miky H.
Kelsey M.
I was a little nervous to go through the process. I read so many incredible reviews about this group that I decided to take a leap of faith! Chaz as well as the Dr. that I worked with were so incredible. Chaz truly takes the time to be of service and help whenever you need it! The Dr. I paired with was truly incredible. She was super welcoming, easy to talk to, and provided so many resources! So happy I found this group. They’re the best!
Brad B.
Great experience with Ms Stacy and the overall process. Trustworthy. Knowledgeable. And streamlined. Would certainly recommend their services.
Cindy E.
I worked with another company, but it didn’t work out. EASD was able to provide an appointment and papers quickly. The social worker I spoke to was very kind and caring.
Charlie G.
Best service ever, specially for us veterans. i appreciate you guys helping me and my pup out! thank you, this is the second time i have used them and honestly they have helped and guided me in every step of the way. very professional and cordial, i highly recommend them. thank you.
Eddie C
Super transparent, responsive, and clear. I couldn't ask for more!
Stefanie S.
My psychiatrist had recommended them , and I wasn’t disappointed. within a few days I was able to get the letter I needed for my cats to be emotional support pets. The doctor I was set up with was super nice and professional. I highly recommend this website for anyone who wants to get their animal certified as an emotional support animal
Holly A.
Amazing! The guys I talk to where so nice and expedited my letter! I had a blond moment with the payment part, when I reached out, I immediately got a response. Trustworthy, quick, and super professional! I recommend a thousand times
Deborah P.
I had such a wonderful experience! Thank you so much to ESADoggy! Definitely recommend, the process was quick and easy! Thank you soo much ESADoogy!
Stephanie R.
Awesome company and experience! They really care about each of their clients and took care of everything in a timely manner. Without requesting any rush the whole process was still done within 1 week. Would definitely recommend their services.
Shayna M.
I found ESADoggy online after consulting a few other websites- none of which had a license professional in Quebec. The experience was amazing, easy and all confidential. Both Chaz and Kylie were incredibly professional and made the process pain-free and least stressful they could. I received my letter less than a week after my consultation and could not be more appreciate of their help.
Keyla M.
As I was searching for a legitimate ESA website for a household letter, I came across so many sites but none seemed fully trustworthy. I finally came across ESADoggy in my search and I didn’t look back! By looking at their website I knew they would be extremely professional and all the great reviews they had.They made this process so easy and smooth. I completed my assessment and shortly after I received a message to schedule my appointment with a medical professional. Lissette Fundora was the specialist in my area and she was extremely professional, on time and very nice. Within 24 hours of my appointment I had received my letter!Thank you ESADoggy for the wonderful customer service! Highly recommend!
David S.
After searching through the numerous scam websites and bad reviews, glad I finally found a legit website. Communication was thorough and quick (within a hour or so). Dr. Bennett was really nice and professional. I highly recommend this website for your emotional support animal needs.
Audrey St pierre L.
5 stars ! thank you so much for your help and your service . I recommend 100%. this service and the professional are very gentle and very kind . they listened you and your need.
Gabrial S.
Amazing communication and very trustworthy and prompt! Very happy I chose them to assist me in this process
Theresa D.
I've used ESADoggy for a little over a year now; their online application process and website order forms are easy to navigate. They are very prompt, helpful and responsive to requests, even when I need something rushed. I am glad I made the move to ESADoggy and highly recommend their service.
