Curbing Online Fraud

Looking to curb online fraud, much tougher regulations governing emotional support animal letters are being enacted:

  1. Letters for a fee: May not be prepared by a practitioner whose sole service is preparation of the written documentation for a fee.
  2. Must be reliable: Based on direct knowledge of the person's disability and disability-related need for the assistance animal.

Moving forward, consumers/clients cannot:

  1. False statements: Misrepresent their disability or disability-related need for an assistance animal.
  2. Malingering: Make a materially false statement for the purpose of obtaining documentation.
  3. Bogus accessories: Fit an animal that is not an emotional support animal with an item that would cause a reasonable person to believe that the animal is an emotional support animal.

Permanent or temporary disability status

Landlords often request our clinicians document a tenant's disability status (permanent or temporary). This clinical determination requires several (minimum of three) therapeutic sessions.

Punishment and fines

We urge caution when purchasing a "bargain" ESA product, as legitimate emotional support animal letters are not found on pet supermarket shelves nor should they be used as a "discount coupon" to save on fees and deposits. The punishment for a "fake letter or need" is severe:

  1. Up to a $10,000 fine.
  2. 60 days in jail.
  3. 100 hours of community service.

Fully-compliant, legitimate ESA documents

We acknowledge the higher cost difference of our products, which incorporate quality mental health care, specialized training, the latest industry knowledge, and professional-grade support.

To ensure legal compliance, we’ve added one therapy session before issuing any documents and one/two sessions after. Click below to shop for state-compliant emotional support animal letters.

Illinois | Indiana | Pennsylvania | Virginia